If your V-Ray for SketchUp license is due as part of your Studio subscription then you can’t renew ONLY the V-Ray subscription. What if I want to automatically renew V-Ray but not SketchUp? If you wish to downgrade your subscription, please contact SketchUp support team via this form. This is a downgrade case, you are downgrading your Studio subscription to a Pro subscription. What if I want to automatically renew SketchUp, but not V-Ray? And you will need to create a Chaos user account for using V-Ray in addition to a Trimble ID to authorize your Sketchup subscription. With V-Ray for Sketchup from Chaos, there is no account linking between Trimble and Chaos. However you can use Trimble ID to log in V-Ray for SketchUp Studio. There are no features or UI differences between V-Ray for SketchUp Studio and V-Ray for SketchUp. Licensing What are the differences between V-Ray for SketchUp included in my Studio subscription and V-Ray for SketchUp obtained directly from Chaos? If you’re having an issue installing or using V-Ray for SketchUp, please contact Chaos using the following information: If you’re having an issue with your SketchUp Studio subscription, or if V-Ray for SketchUp isn’t authorizing properly, please contact SketchUp Support via this form.
I need support for V-Ray for SketchUp, how do I get support? You’ll be able to use your Trimble ID on the SketchUp forum. This subcategory is for users of V-Ray for SketchUp to ask questions, share techniques or just show off what you’ve done. You can visit the V-Ray for SketchUp sub-category on the official SketchUp forum here. Where can I go to post my questions about using V-Ray for SketchUp on the forum? Please Note, you’ll need to create a new login for the Chaos forum, as your Trimble ID is not natively supported there.
For official support of V-Ray for SketchUp, you should post your questions on Chaos’s forum here. You’re welcome to post in either forum as there are knowledgeable users in both locations. Which forum should I go to for posting my questions about using V-Ray for SketchUp?
You’re free to create a login on their forum, but it has no connection to, nor is it inherited from, the official SketchUp forum.Īlternatively, you can visit the V-Ray for SketchUp sub-category on the official SketchUp forum here. Technical Support & Licensing Contact Options Can I login to Chaos’s forum using the same login detail for SketchUp forum?Ĭhaos (the makers of V-Ray for SketchUp) hosts and supports their own community which is unrelated to the SketchUp forum. Getting Started with V-Ray for SketchUp.Getting Started Landing pages for V-Ray for SketchUp Where can I learn more about V-Ray for SketchUp?
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